game freezes and crash

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Re: game freezes and crash

craigdwpa
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Post by craigdwpa » Tue Apr 06, 2021 10:30 pm

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-04-06T22:27:55.7344925Z" />
<EventRecordID>74679</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-J6M5AQ5</Computer>
<Security />
</System>
- <EventData>
<Data>XWingAlliance.exe</Data>
<Data>2.0.0.2</Data>
<Data>3765a9b7</Data>
<Data>XWingAlliance.exe</Data>
<Data>2.0.0.2</Data>
<Data>3765a9b7</Data>
<Data>4000001e</Data>
<Data>000fbaa1</Data>
<Data>47c0</Data>
<Data>01d72b33ce448db6</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\Star Wars X-Wing Alliance\XWingAlliance.exe</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\Star Wars X-Wing Alliance\XWingAlliance.exe</Data>
<Data>f0a06b5a-8fd6-4aaf-a058-49e2246c1960</Data>
<Data />
<Data />
</EventData>
</Event>

craigdwpa
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Posts: 20
Joined: Tue Apr 06, 2021 6:15 pm

Post by craigdwpa » Tue Apr 06, 2021 10:32 pm

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-04-06T22:27:55.7344925Z" />
<EventRecordID>74679</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-J6M5AQ5</Computer>
<Security />
</System>
- <EventData>
<Data>XWingAlliance.exe</Data>
<Data>2.0.0.2</Data>
<Data>3765a9b7</Data>
<Data>XWingAlliance.exe</Data>
<Data>2.0.0.2</Data>
<Data>3765a9b7</Data>
<Data>4000001e</Data>
<Data>000fbaa1</Data>
<Data>47c0</Data>
<Data>01d72b33ce448db6</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\Star Wars X-Wing Alliance\XWingAlliance.exe</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\Star Wars X-Wing Alliance\XWingAlliance.exe</Data>
<Data>f0a06b5a-8fd6-4aaf-a058-49e2246c1960</Data>
<Data />
<Data />
</EventData>
</Event>

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JeremyaFr
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Post by JeremyaFr » Thu Apr 08, 2021 8:23 pm

Hello,
Here is something you can do:

- download ProcDump
- copy ProcDump.exe into your xwa directory
- open a command prompt and run this command:

Code: Select all

procdump -e -ma -w xwingalliance.exe
- launch the game

When the game wil crash, a crash dump file will be created: the filename starts with "XWINGALLIANCE.EXE_" and the extension is ".dmp"
- zip the .dmp file
- attach the zip to your next post

Porkins_BB
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Post by Porkins_BB » Sun Apr 11, 2021 11:33 am

JeremyaFr wrote:
Thu Apr 08, 2021 8:23 pm
Hello,
Here is something you can do:

- download ProcDump
- copy ProcDump.exe into your xwa directory
- open a command prompt and run this command:

Code: Select all

procdump -e -ma -w xwingalliance.exe
- launch the game

When the game wil crash, a crash dump file will be created: the filename starts with "XWINGALLIANCE.EXE_" and the extension is ".dmp"
- zip the .dmp file
- attach the zip to your next post
Forgive my ignorance, but when I try to run the command from command prompt, I get the following error: "procdump is not recognized as an internal or external command, operable program or batch file."

I'm guessing I'm doing something wrong, but not sure how to fix it.

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JeremyaFr
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Post by JeremyaFr » Sun Apr 11, 2021 11:42 am

You can try with

Code: Select all

.\procdump -e -ma -w xwingalliance.exe
or

Code: Select all

.\procdump.exe -e -ma -w xwingalliance.exe

Porkins_BB
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Post by Porkins_BB » Sun Apr 11, 2021 11:50 am

Still no luck with either of those commands.

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Forceflow
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Post by Forceflow » Sun Apr 11, 2021 1:25 pm

Porkins_BB wrote:
Sun Apr 11, 2021 11:50 am
Still no luck with either of those commands.
Just to be sure, did you change into the XWA directory before you run the command? so e.g.

Code: Select all

cd "C:\Program Files (x86)\Steam\steamapps\common\Star Wars X-Wing Alliance\"
.\procdump -e -ma -w xwingalliance.exe
Murphy was an optimist! I am a pessimist!
And always remember that a smile is cheaper than a bullet! (District 9)
Webmaster of the X-Wing Alliance Upgrade Project

craigdwpa
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Post by craigdwpa » Sun Apr 11, 2021 1:46 pm

so still no fix ?

Porkins_BB
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Post by Porkins_BB » Sun Apr 11, 2021 2:15 pm

I got Procdump to work, but the dump file is too large to post on the boards. I was able to compress it down to 217MB, but even that is still too large.

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Forceflow
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Post by Forceflow » Sun Apr 11, 2021 2:45 pm

Maybe try dropbox? That should let you put it up for download.
Murphy was an optimist! I am a pessimist!
And always remember that a smile is cheaper than a bullet! (District 9)
Webmaster of the X-Wing Alliance Upgrade Project

JarsusCrust
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Post by JarsusCrust » Tue Apr 13, 2021 9:02 am

Hey, I have been having a problem much like this after reinstalling XWAUpgrade since I wanted to try your Mega version. I have used this upgrade in the past circa 2017 with no issues, but a lot has changed in the last few years with regards to the scope of this project. So, after reading some posts, I have attached my zipper .exe file. Here are some things I have tried these past couple days:

1. Sucessfully ran the game with no mods. Vanilla X-Wing Aliiance works perfectly. I am using GOG version on Windows 10. I have a GeForce RTX 2060.
2. Unistalled and reinstalled XWA, with mods. Crash after engaging hyperspace to the convoy operation area in Battle 1: Mission 1. Launch, hangar, flight controls, everything works in the initial area with the rebel fleet.
3. Once more attempt on Battle 1: Mission 3 (I think?), the A-Wing recon mission. Same result as 2 only this time the crash occurs shortly after lauching from the Calamari crusier.

Let me know what I can do to help, because I really appreciate this upgrade and what you've accomplished for the past 20 year is simply amazing, and I want to help those who might have a similar issue. I'm semi savvy with a computer but not a coder. Expect mistakes and questions. I do work full-time, and around this time is when I'll be able to respond. It's currently 4:00 PM on Tuesday afternoon where I am located. Thanks for your hard work.

JarsusCrust
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JeremyaFr
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Post by JeremyaFr » Tue Apr 13, 2021 10:34 am

JarsusCrust wrote:
Tue Apr 13, 2021 9:02 am
Let me know what I can do to help,
Hello,
You can post a crash report from the Event Viewer and upload a crash dump (with ProcDump as indicated above).
This will help us.

JarsusCrust
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Post by JarsusCrust » Tue Apr 13, 2021 3:42 pm


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JeremyaFr
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Post by JeremyaFr » Tue Apr 13, 2021 5:27 pm

Thank you for the crash dump.
It is under investigation.

JarsusCrust
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Post by JarsusCrust » Wed Apr 14, 2021 11:16 am

Awesome, let me know if you need anything else.

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JeremyaFr
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Post by JeremyaFr » Wed Apr 14, 2021 1:56 pm

Hello,
The crash is caused by Hook_TargetboxToggle.dll.

Here is a fix.
Just extract the content of the zip (it contains hook_targetboxtoggle.dll) into your xwa directory.

hook_targetboxtoggle_WIP_2104141552.zip
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JarsusCrust
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Post by JarsusCrust » Wed Apr 14, 2021 2:47 pm

Excellent! It's works great. Thank you. Hopefully this helps future development.

craigdwpa
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Post by craigdwpa » Thu Apr 15, 2021 12:59 pm

Thank you so much!!! working fine now!!!!!!!!!!!!!!!!!!!!!!!!!!!

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